Frequently Asked Questions

Our hand-picked chauffeurs and vehicles ensure that you experience the highest levels of service and professionalism every time you travel with Northwest. Let us get you to where you need in the height of style and luxury.

We are offer executive luxury chauffeur driven vehicles to private individuals and corporate clients, providing them with a reliable service to and from their destination..

We are a professional  company based in the North West of Lancashire.

Yes we offer hourly/daily hire for tours/sightseeing and allow complete flexibility to your schedule

We can cater for weddings, please contact our control manager for a quote, and be sure to book in advance especially during high season (June, July and August).

Yes we offer a reliable Airport transfer service. We track flights and we’ll wait for you in case of delays.

Your chauffeur will normally arrive at the pickup destination fifteen minutes prior to the requested time. Should he be delayed due to traffic conditions, he will telephone the client to report the situation. Our reputation and pride is built on our great service mentality.

We monitor your flight to ensure that your chauffeur meets you on time, either when flights are late or early (We allow 30 minutes for baggage handling and Passport control to minimize parking and waiting time costs) However, please ring our office with any update information.

Our drivers will meet their passengers at the exit from the customs hall inside the airport terminal. Drivers will hold a sign board with the passenger name written on it, and will wait next to the information desk.

Sorry, we strictly observe a non-smoking policy in all our cars.

We accept: American Express, Visa and MasterCard. Of course, cash is also accepted.

Yes all our drivers carry mobile phones. Passengers may have the use of these if required.

To make last minute changes please call our office or you may email changes to your journey 24 hours prior.

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